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Client: IPAC
Project: Advertising campaign targeting purchasers and decision makers of petroleum and additives products.
Situation: IPAC needed to present an overall improved, professional image and raise its profile as an established, trusted, global manufacturer and marketer of quality petroleum and additives products among current and prospective customers and within the industry.
Solution: Adopt a "bigger doesn't mean better" strategy based on insights obtained through customer research. Demonstrate that while IPAC competes on the same level as its larger competition in terms of product quality, competitive pricing, global reach and overall product effectiveness, they can consistently beat them up on customer service, relationships and responsiveness, every time.